“To effectively communicate we must realize that we are all different in the way we perceive
the world and use this understanding as a guide to our communication with
others.” Anthony Robbins
When preparing to write my book on presentation skills, I
developed my own communication style assessment tool called ActorTypes. Watching this year’s political
drama unfold, it struck me that this is the first presidential battle in my lifetime
that had such diametrically opposed ActorTypes running against each other. This
race is a battle between a dyed in the wool Whiz Kid, and an unmitigated Villain.
But for those of you who haven’t attended one of my workshops or presentations
or read my book, Standing Ovation Presentations,
let me explain what ActorTypes are.
Having spent over 20 years as a professional actor and 10 years as a professional writer for TV and film, I realized that there are certain “types” that actors and their characters fall into – thus the term typecasting. As I began teaching public speaking and communication skills, I noticed that those types also appear in “real” people. After considering the characters I saw in both the scripts I auditioned for and the Daytime Drama shows I wrote for, I came up with nine common ActorTypes. They are based on 9 character types you see every day in movies and on TV; the Hero, Villain, Super Hero, Ingenue, Super Model, Comic, Whiz Kid, Buddy and Curmudgeon)
There are certain strengths each type possesses and of
course certain weaknesses which I call Fatal Flaws. Here’s a brief description
of the positive qualities associated with our current presidential candidates.
Whiz Kid:
Believes Knowledge is power!
- Has a
failsafe memory for facts
- Loves doing
research
- Is
dependable and responsible
- Is organized
and exacting (who else would date notes left for a child)
Villain: Loves to be hated
- Has a quick
wit and a sharp tongue
- Has an
answer for everything; likes to have the last word
- Has own type
of charisma that can make people uncomfortable
- Compels an
audience to pay attention
Now let’s look at the Fatal Flaws of
these two types.
Whiz Kid:
- Can come off
as cold and unemotional
- Doesn’t pick
up social cues easily
- Stresses
facts over feelings
- Can be
dismissed as being boring
Villain:
- Can be
alienating and hurt people’s feeling
- Won’t admit
when wrong or doesn’t know something
- Arrogance
can turn people off
- Can be all
bravado and no substance
So how do these two match up? Who will be the victor? I
think it depends on how successful they are at mitigating or covering up some
of their fatal flaws.
During her last presidential run, Hillary’s Whiz Kid ran
against Obama’s Buddy/Hero. That’s an almost impossible match up for a Whiz Kid
to win. During that election, she tried to mask her Whiz Kid qualities by
taking on the qualities of a Super Hero. That backfired because, turns out Americans
don’t really like female Super Heroes. Surprise! So we turned her into a
Villain.
After reading and listening to stories by people who know or
have met her, I believe Hillary actually has quite a bit of the Buddy ActorType
in her (Most of us are more than one type) but her strong Whiz Kid qualities
somehow make her feel that it’s “illogical” (to quote the quintessential Whiz
Kid, Mr. Spock.) to show her Buddy qualities during such an important job
interview. But I’m really hoping that she sees the light.
I’ve worked with many Whiz Kid clients helping them prepare
for job interviews. They often withhold valuable information about themselves
because they assume it’s obvious. After all, it’s on their resumes. Why do they
need to talk about it? Or they think, why do I need to show my personality, I’m
applying for a serious job.
One of my favorite quotes is one I recently came across by
Dale Carnegie. He said. “When dealing with people, remember you are not dealing
with creatures of logic but creatures of emotion.” Something all Whiz Kids need
to remember.
In order for us to trust, like and know a person, that
person must touch our emotions. Villains are very good at touching and
triggering emotions. Whiz Kids not so much. My advice to Hillary - talk to us
in stories. Use metaphors, analogies and vivid language to help us see what you
see. I enjoyed Hillary acceptance speech. I thought it was one of her best speeches
yet. However, she can and should be better.
I heard Chelsea speak about her
grandmother at a fundraising event earlier this year. It was heartfelt and
moving and touched everyone present. She painted a very vivid picture of a
strong resilient woman who’d triumphed under tremendous hardships. When Hillary
referenced her mother in her acceptance speech, it was one sentence spoken
fairly quickly. When she mentioned her own
bad times, she flew over the words, with a smile no less. She didn’t “experience”
them. I want her to let us know how she feels. Contrary to some popular
beliefs, there is a place for feelings in the workplace and in presidential
elections. I know it could be opening a can of worms but I’d even love for her
to bring in how she felt during all the Bill/Monica et al. scandals. I don’t
need to be all up in her personal business but I would like to hear her once
just acknowledge that pain.
Having a Villain ActorType is normally not a bad thing. It can
be very powerful. I coach my clients who embody those qualities to use them
wisely and judiciously. I work with them to polish and mitigate any fatal flaws
that may hinder their effectiveness.
There are people who love to brandish the words “real” and “authentic”
when it comes to politicians and personalities. But as I wrote in another post,
what’s the point of being “authentic” if your “authentic” is ultimately not
effective. Our Villain candidate is doing very little to mitigate his fatal
flaws and he is being hailed for being real and authentic. Will the blatant flaunting
of his fatal flaws continue to be effective?
We’ll have to wait and see.
