Sending text messages and emails are extremely helpful if you are quickly arranging social plans or catching up with an old friend. They are fast, simple, and to the point. In turn, they allow you to convey a straightforward message without all the small talk that comes with a face-to-face conversation. However, while replacing verbal communication with texting and emailing, we are losing so much in the process.
Between 80 and 90% of our communication is supported by nonverbal cues. Meaning, when we have a verbal dialogue with someone, a large portion of the impression that we make is based on body language, facial expression, intonation, and rate of speech. We decide whether the other person is being sarcastic or humorous by analyzing their pitch and speech pattern. Furthermore, we use these factors to decide whether or not we will trust the person we are speaking to. Where is the presence of these elements when we text message and email?