In New York City, business
professionals can go to a different networking event every night of the week. We’re
all there to “pitch” ourselves, our products and/or our services. It’s a
terrific way to meet prospective clients, leads and contacts. But how many of
us take the time to hone our pitching skills?
My son is a baseball pitcher. He
played baseball for the Ivy League and last summer got drafted by the MLB by the Cincinnati Reds. In addition to his team coaches, he sees a
pitching coach regularly to improve his conditioning, develop his
muscles, and more importantly, to develop his muscle memory. His pitching
coach makes him go through the motions of his delivery over and over
again. Once my son masters a particular
motion for a particular pitch, he adds a new pitch to his repertoire.
“Sales Pitch”, “Elevator Pitch”
“30-second Pitch” It’s no coincidence that the word “pitch” is used to describe
selling yourself or your product. Sales pitching like baseball pitching, is a
talent not to be underestimated.
For those of you who know
baseball, you know that there are many pitches to choose from. The pitch you
choose to use in a game depends a lot on the batter you’re facing. Most
pitchers learn to throw a fastball first. It’s the easiest to learn, the most
effective and the foundation for all other pitches. If you’ve got a terrific
fast ball, you can probably end up striking out a good percentage of the batters
you face.
Most of us learn the equivalent
of the fast ball when we learn to pitch ourselves or our products. It’s direct,
quick and usually “gets over the plate”. But like good baseball players, our
listeners have gotten used to the “fastball” pitch and it often loses some of
its effectiveness. That’s why it’s important to learn to read your
(client/listener) and add new pitches to your pitching repertoire. Here is a
brief description of three different pitches and how and when you might use
them.
FASTBALL – In baseball it is the most common pitch used. It
relies on its speed and sometimes its movement to fool the batter into swinging
and missing.
·
A
Fastball sales pitch is your typical straightforward pitch. It’s great to use
at job interviews and sales meetings.
·
It tells
your listener - who you are, what you do, why you’re great/unique at what you
do and asks them to take action.
·
Like
baseball’s fastball pitch, it’s very serviceable and everyone should have one
under their belt.
CHANGE UP – in baseball this is slower than the fastball
and therefore unexpected. The batter thinks it’s a fastball and swings either
too early, or too late.
·
A
Changeup sales pitch is a pitch that might take a little more time. The change
up is a great choice if you sense your listener is leery of being
railroaded.
·
To
create a Changeup: instead of jumping
into a typical, “Hi my name is….” structure, begin with an attention getting
technique like a question or interesting fact. This has the effect of slowing
down the pace of the pitch. And it’s a great way to engage your listener and
encourage them to take a swing.
CURVE BALL (a form of Breaking Ball) – The curveball or
breaking ball in baseball is a pitch that changes direction on its way to the
batter. Instead of going straight like the fast ball, it curves up or down or
side to side.
·
A lot of
times in presenting ourselves we may start with a fastball or a change up and
suddenly our listener gives us a visual or verbal cue that they are not
engaged. Throw them a curve.
·
Change
your vocal tone, pitch or volume use humor, tell a story or give an example. Or
better yet, start asking about them, their business or their needs. This
unexpected turn will bring the listener’s attention back and may just help you
close the sale.
The pitcher in professional
baseball is arguably the most important player in the game. Similarly, skilled
sales pitching is one of the most important parts of your business. Like a
dedicated baseball pitcher, it’s important to learn new pitches and to practice
the delivery of all your pitches.
I just coached someone for 1 session and she ended up winning FIRST PLACE in an elevator pitch contest. Let me know if I can help you.
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