A few weeks ago I was walking down a busy NYC street near my house and two people at two different times stopped me and asked for directions. I knew exactly where they were trying to get to and guided them on their way. Afterward, it stuck me how “high” I felt. I could literally feel the endorphin (feel-good hormone) flooding through my brain. I smiled broadly, walked a little taller and felt this incredible sense of pride just because I was able to tell a tourist where Union Square was!
That made me think about what it must feel like to help people on a regular basis. I guess I was particularly sensitive to “do-good” feelings because in the past few months the universe has been sending a lot of opportunities my way that involve non-profit organizations. I signed a contract to work for the Girls Scouts USA, been asked to speak at a meetup group for Nonprofit Executive Directors (NED), do a keynote address for National Philanthropy Day in Hudson, NY and work with a large accounting firm that is focusing on consulting for non-profits.
There’s so much bad news being shared all the time. I want to:
- a) Focus on individuals and organizations who are committed to doing good.
- b) Stress how important it is for those who are “doing good”, to polish their presentation and communication skills so that those good deeds are heard loud and clear.
1) convey through my presence and body language that I was trustworthy
2) convey in my vocal tone and facial expression that I was confident in my answer. And
3) Explain and describe how to get there in a way that they could understand.
Okay so helping someone find their way around NYC is not going to change the world but some of the projects that the 10 Girls Scouts I worked with just might. And if you’re interested in helping anyone, be it in the corporate world or in the nonprofit world, please realize that sometimes it’s important to get better at speaking well so you can do even more good.
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